Privacy Policy

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                                           Waves Privacy Policy

At Waves, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, website, or make a booking.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, billing address, and payment details when you make a booking.

• Rental Information: Reservation details, location, and watercraft usage.

• Technical Information: Device type, IP address, and browsing activity on our website (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

• Process bookings and payments.

• Provide, deliver, and pick up watercraft.

• Communicate confirmations, reminders, and updates about your rental.

• Improve our services, website, and customer support.

• Send marketing or promotional offers (only if you opt-in).

3. Sharing of Information

We do not sell your personal information. We may share information only in these cases:

• Service Providers: With trusted third parties (e.g., payment processors) to complete your booking.

• Legal Requirements: If required by law, court order, or government regulation.

• Business Operations: In case of a merger, acquisition, or sale of the company.

4. Data Security

We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill your booking and provide services.

• Comply with legal, tax, or accounting requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your personal information.

• Request corrections or updates.

• Request deletion of your data, subject to legal obligations.

• Opt out of marketing communications at any time.

7. Cookies & Tracking

Our website may use cookies to improve your browsing experience and analyze site traffic. You can manage cookies through your browser settings.

8. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from minors.

⚠️ By using our website or booking a rental with Waves, you agree to this Privacy Policy.